NPS Score

10

What did we do for them and why would you recommend Daylite

fixed problems with my daylite database that no one else could figure out. set up server and remote access, coached on productivity and much more. i have and will continue to recommend customers to MacAngel because she helps me sleep at night

NPS Score

10

What did we do for them and why would you recommend Daylite

1 on 1 training
MacAngel Academy
Clear, focused explanations aimed to help our business grow.

NPS Score

10

What did we do for them and why would you recommend Daylite

I bought Daylite, installed it on my computer, and proceeded to not use it for about six months.

I played with it a little bit, I took a little bit of training here and there, including one-on-one instruction, I did my own research to try to learn something about it.

It wasn’t until the MacAngel Academy was formed that I really started using Daylite. The basic, clear instruction that builds on itself over time has been the most fantastic way for me to not just learn, but use. I still have a lot to learn and I’m still not 100% transitioned, but I AM using Daylite and I am loving it!

NPS Score

10

What did we do for them and why would you recommend Daylite

The best thing MacAngel has done for me is MacAngel Academy. The monthly cost more than pays for itself.  The lessons are always practical and they are exactly the right length. When I am forced to wait for an appointment or whatever, I sign on and watch one of the lessons on an area where I feel I need an update or feel like I am missing something. Daylight is such a rich system, but it takes time to learn how to make the best of it.  Marni’s Academy cuts to the chase. I have both a manual and a video.  Example: I had fallen down on matching my tasks and projects so that my DMI integration was not giving me the results I wanted.  Watched the lesson (20 min) and then spent an hour over lunch getting back on track.  The only problem I have is that I don’t always stick with Marni’s recommendations and then I have to go back and get on track.  Marni knows Daylight, Billings whaterever inside and out.  If I just follow the system Marni advocates I don’t miss a task, appointment or requirement. Marni is this solo practitioner’s best friend - she is my IT department.

NPS Score

10

What did we do for them and why would you recommend Daylite

Marni: noticed from your recent FB posts that you are working with a large law firm on a Daylite implementation.  First, my condolences on having to work with lawyers

.  Second, I thought I’d pass on a comment regarding my use of daylite in the context of a law firm.  I now regularly take a moment at the time of billing to review all my daylite entries.  There are many times that I have caught activity on the file that I forgot to post to my accounting system (which I use for time posting).  Since so much of a lawyer’s work on a file is responding to emails and given the DMI feature, I now have the ability to scrutinize my bill to the client for accuracy (its easy to forget to post for the time involved in email exchange when you have many files on the go).  That has allowed me to be more successful in recovering time.  If I was a better docketer of time I guess that would not be a problem but I think most lawyers can attest to the problems associated with trying to capture all of one’s time during a busy day/week.  Daylite has more than paid for itself when it comes to recovered time.  Perhaps your new law firm client might find this useful.

I hope all is well with you.
Regards,

Gordon VanderLeek
Barrister & Solicitor
Direct:  403 457 2558