Client Feedback Archive October 2008

Customization of multiuser Daylight office dealing with estate planning, probate, guardianship, criminal law, business law, and litigation.

What Product(s)/Service(s) are you giving feedback on today? 
1 on 1 Training
Name David, Estate Planning Lawyer
Why did you choose to work with MacAngel? 
Her understanding of the issues involved with the legal process as well as her understanding of the Daylite and how databases work. I have a great deal of understanding of how databases work and are programmed and it was clear to me that I would not have to spend time teaching her how to make the changes I needed as she would be able to understand it up front.
How likely is it that you would refer MacAngel to a friend or colleague? 
Ten
What did we do for you and why would you recommend customers to MacAngel? 
Customization of multiuser Daylight office dealing with estate planning, probate, guardianship, criminal law, business law, and litigation.
What Industry are you in? 
LEGAL
What were you using before Daylite? 
Lexis Practice Advantage Enterprise
What do you use Daylite for now? 
Practice, client, and matter management
How…

Marni solved problems for us that nobody else could.

What Product(s)/Service(s) are you giving feedback on today? 
Training Video
1 on 1 Training
Support
Name  *The Keva Dine Agency
Why did you choose to work with MacAngel? 
We were looking for someone who has an expertise with MACs as well as Daylite.
How likely is it that you would refer MacAngel to a friend or colleague? 
Ten
In general has Daylite improved your life/business? 
Mac Angel lives up to its name. Marni solved problems for us that nobody else could. She was able to troubleshoot and correct issues that had been problematic for some time.
Her tutorials allowed us to learn more about Daylite and with her help, we were able to streamline our daily processes using Daylite, which made for a more efficient and organized work place. 
She is, indeed, our Mac Angel. 

as usual you are a GOD when it comes to DL. I have learned something every time that I have participated in any way with your firm.

What Product(s)/Service(s) are you giving feedback on today? 
Live Webinar
Name  *scott shaffer
How likely is it that you would refer MacAngel to a friend or colleague? 
Ten
What did we do for you and why would you recommend customers to MacAngel? 
You have the tag line "making your DL shine" and that is exactly what you do. I showed my opportunity report (thank you very much) to 3M which a major supplier to me, and they were blown away. They asked to see more DL and so forth and it was fabulous as you say.
What Industry are you in? 
Consulting
What were you using before Daylite?
Act!
What do you use Daylite for now? 
everything except e-mail, spreadsheets and word documents
How many people use your/your company's Daylite database? 
4
In general has Daylite improved your life/business? 
without question it has improved us at every level. It is like the proverbial steel trap and we love that - especially the DMI feature.

Marni was patient, on time, and really knows her stuff

What Product(s)/Service(s) are you giving feedback on today? 
Support
Name Lisa
How likely is it that you would refer MacAngel to a friend or colleague? 
Ten
What did we do for you and why would you recommend customers to MacAngel? 
Marni was patient, on time, and really knows her stuff. She wasted no time and I felt I got exactly what I needed in a few long sessions.
What Industry are you in? 
Media
What were you using before Daylite? 
microsoft office
What do you use Daylite for now? 
My life. Tasks, Contacts, mail, projects, etc.


How many people use your/your company's Daylite database? 
1
In general has Daylite improved your life/business?
Not so much, yet. But, I think it will be very beneficial as I start really utilizing all the features.

I couldn't have worked around it without your help!

Thank you so much for your help yesterday ... you were truly "my Mac Angel"  -- I knew that it was a simple problem, but I couldn't have worked around it without your help!


MacAngel recommends Mozy for offsite backups of your Daylite Database & precious files.
 

 MacAngel, (800) 555-9960 help@macangel.com 6880 Embarcadero Lane, Carlsbad, CA 92011 United States © 2010

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